Thomas Fletcher

Back-of-house asset management – the silent essential

Paul Ramsdale, Account Manager at Sigma, explains how ‘back-of-house’ asset management plays an essential, but often forgotten about role in ensuring the operational efficiency of retail stores, minimising disruption and underpinning a store’s ability to keep things running effortlessly.

Why footfall is the new ‘must have’ dataset

Long before it became a government requirement to limit the number of customers in a single environment, retailers have been experimenting with the best and most effective ways to understand their footfall data.

The Power of Partners in Retail

The idea of high-street brands teaming up is nothing new – we’re pretty accustomed to seeing a coffee shop as part of a bank or concession stands within department stores or in the likes of Boots… Partnerships for a better customer experience Looking even further back, marketeers have been developing retail partnerships for years through […]

The Top Five Retailing Trends of 2019

The transformation of the UK retail sector continues and after a period of change and uncertainty, retailers are now starting to more visibly adapt to shifts in retail habits, attitudes and preferences. As in previous years, customer experience dominates the agenda but that’s not all that 2019 holds in store. Here are our top five […]